General Conditions

Registration and/or use of the services provided through https://spazio.bg constitutes unconditional acceptance of these terms of use.

All elements of the site https://spazio.bg, including design, databases, text, drawings, graphics, sketches and other information or elements, other than those placed by users and advertisers, are subject to copyright within the meaning of the Copyright Act and its related rights are the property of “Spazio Bulgaria OOD” – “Site Owner”.

The use of graphic and video materials published on the site is strictly prohibited without the prior consent of the owner. Violators will be punished to the fullest extent of the law.

This document contains the General Terms and Conditions of the contract for the use of the services provided by “Spazio Bulgaria OOD” through the website for online orders “https://spazio.bg” (“the General Terms”) and governs the relationship between “Spazio Bulgaria OOD” and each by the users of the website https://spazio.bg

І. DEFINITIONS

In the interpretation and application of these General Terms and Conditions, the terms and expressions used shall have the following meaning:

1.1. “IP Address” (“IP address”) is a unique identification number associating a device, Internet page or resource of the user in a way that allows locating them in the global Internet network.

1.2. “Spazio Bulgaria Ltd., is a trading company with registered office and registered address. registered office and head office in Sofia, Bulgaria. Registered office and registered office at 9 Iliyantsi Str., tel:

359884266663

, e-mail:office@spazio.bg, which provides the services subject to these General Terms and Conditions, through the website it administers: https://spazio.bg

1.3. https://spazio.bg is a website through which USERS are provided with the opportunity to purchase and deliver the products of Spazio Bulgaria OOD to the address indicated by them in the city of Sofia.

1.4. “Electronic link” is a link indicated in a certain Internet page that allows automated forwarding to another Internet page, information resource or object through standardized protocols.

1.5. “Malicious actions” are actions or omissions that violate Internet ethics or harm individuals connected to the Internet or associated networks, including, but not limited to, sending unsolicited mail (SPAM, JUNK MAIL), flooding channels (FLOOD), receiving access to resources with foreign rights and passwords, use of flaws in systems for one’s own benefit or obtaining information (HACK), performing actions that can be qualified as industrial espionage or sabotage, damaging or destroying systems or information arrays ( CRACK), sending “Trojan horses” or causing the installation of viruses or remote control systems, disrupting the normal operation of other Internet users and associated networks, as well as performing any actions that can be qualified as a crime or administrative offense under Bulgarian legislation or under other applicable law.

1.6. A “web page” is a part of a website that may be composite or stand-alone.

1.7. “Information system” is a device or a system of connected devices which or any of which is designed to store, send or receive electronic documents.

1.8. “USER” means any person 18 years of age or older who uses any of the services and resources provided through the https://spazio.bg website.

1.9. “User profile” is a separate part of https://spazio.bg, containing information about the user, provided by him during his registration and stored by https://spazio.bg, and access to the user profile is carried out by entering a username and password. The profile enables the user to view and edit the data entered during registration, change their access password, subscribe or unsubscribe, receive a newsletter, etc.

1.10. “Username” is a unique code of letters and/or numbers chosen by the user, by means of which he is individualized at https://spazio.bg

1.11. “Username” is a unique code of letters and/or numbers chosen by the user, by means of which he is individualized at https://spazio.bg

1.12. “User Content” is any data, information, text, opinions and comments and blog that the USER has available on https://spazio.bg with a view to making them available through the Website https://spazio.bg to all other USERS.

1.13. “Server” is a device or system of connected devices on which, or on any of which, system software is installed to perform tasks related to the storage, processing, reception or transmission of information.

1.14. “Website” is the designated place on the global Internet accessible through its unified address (URL) under the HTTP or HTTPS protocol and containing files, programs, text, sound, pictures, images, electronic references, or other materials and resources.

1.15. “Blog” is a Website, the content of which is regularly supplemented with comments, descriptions of events, files, and other informational materials, presented in chronological order.

1.16. “Accidental event” is a circumstance of an extraordinary nature, unforeseen at the time of the conclusion of the contract, which makes its implementation objectively impossible.

1.17. “Commercial communications” are advertising or other communications representing directly or indirectly the goods, services or reputation of a person engaged in a commercial or craft activity or exercising a regulated profession.

ІI. SUBJECT OF THE CONTRACT

2.1. “Spazio Bulgaria OOD”, through the website https://spazio.bg, provides online to the USER the services provided for in these General Terms and Conditions (the “Services”), subject to strict compliance by the latter with the requirements defined in these General Terms and Conditions.

2.2. The services of the website https://spazio.bg are provided to all USERS and without the need for prior registration, but subject to compliance with the rules of these General Terms and Conditions. The use of the Services of the Website https://spazio.bg is also possible after prior registration, creation of a User Profile of the USER and entry of the username and password.

2.3. The relations between the USERS and https://spazio.bg in relation to the offer, access and use of paid services through the Website https://spazio.bg are regulated according to the rules described in the General Terms and Conditions for the use of the relevant paid services available through the website https://spazio.bg.

ІІІ. APPLICATION FIELD AGREEMENT TO THE TERMS AND CONDITIONS

3.1. These General Terms and Conditions apply to USERS who have registered on the Website https://spazio.bg (“registered USERS”). These General Terms and Conditions apply accordingly in relations with USERS who have not registered on the website https://spazio.bg (“unregistered USERS”).

3.2. The text of these General Terms and Conditions is available on the Internet at https://spazio.bg in a way that allows its storage and reproduction. An electronic link to the website containing the text of these General Terms and Conditions is located on every page of the website https://spazio.bg. With any use of the services and resources of the Website https://spazio.bg, including opening an Internet page from the Website https://spazio.bg, as well as by clicking on an electronic link from the header (initial) or any another Internet page of the Website https://spazio.bg, USERS declare that they are familiar with these General Terms and Conditions, agree with them and undertake to comply with them.

3.2.1 In the process of registration or completion of the order, by ticking the box “I agree with the General Terms and Conditions and pressing the virtual buttons “Registration” and/or “I agree with the General Terms and Conditions”, the USER, respectively the parent or guardian of The USER makes an explicit electronic statement within the meaning of the Electronic Document and Electronic Signature Law, by which he declares that he is familiar with these General Terms and Conditions, accepts them, agrees with them and undertakes to comply with them.

3.2.2 With this, the USER gets access to all services offered by https://spazio.bg. When filling out the registration form or the form for completing an order, the USER is obliged to provide complete and correct data regarding his identity, respectively the USER’s identity, and other data required by the electronic form at https://spazio.bg, as well as to updates them immediately whenever they change. The USER guarantees that the data he provides during the registration process is true, complete and accurate and, if the latter changes, he will update them in a timely manner.

3.2.3 If the personal data required in the registration form is not provided, https://spazio.bg has the right to refuse the registration or the execution of the order.

3.2.4 In the event of the provision of false data or failure to reflect changes that have occurred, https://spazio.bg has the right to terminate or suspend immediately and without notice the provision of the Services and the maintenance of its registration. In this case, the termination of the provision of the Services is considered an automatic termination of the contract.

ІV. USERNAME AND PASSWORD. PROFILE

4.1. When registering, the USER specifies a username and password. If the username is not already taken, the USER receives the username and password that he/she requested. Through them, the USER gets access to his User Profile, as well as the opportunity to use the Services under item 2.3.

4.2. If the username is not already taken, the USER receives the username and password that he/she requested. https://spazio.bg does not check and is not responsible for the coincidence of the username with the name of the USER, for whether it affects the rights of third parties and in particular the right to a name or other personal rights, the right to a trade name (company) , trademark right or other intellectual property rights.

4.3. The password is a code of letters, numbers and characters, which, together with the username, serves to access a specific user profile.

4.5. The USER is obliged not to disclose his password to third parties and to immediately notify https://spazio.bg in the event of unauthorized access, as well as in the event of such a possibility. The USER is obliged to take all care and take the necessary measures that are reasonably necessary in order to protect his password and is fully responsible for all actions that are carried out by him or a third party by using them.

4.6. The user profile is a separate part of the website https://spazio.bg, containing information about the registered USER, provided during the registration process and stored on the https://spazio.bg server. Through his user profile, the USER can use, set up, activate or deactivate the use of various services under item 2.3. of https://spazio.bg, to manage located by him on a server of https://spazio.bg

https://spazio.bg user content, update the data provided during registration, change your password, terminate your registration at https://spazio.bg, etc.

4.7. In order to gain access to the paid services of the Website https://spazio.bg, the USER should perform registration on the designated Internet page or other actions, according to the requirements of the General Terms and Conditions for the use of the respective paid service specified on the page.

4.8. Each USER may have only one active user profile. Registration under a fictitious name or under a different name (under a different identity) is prohibited. https://spazio.bg may refuse the registration of a person for whom it has received information that it indicates incorrect or foreign data.

  1. CONCLUSION OF CONTRACT

5.1. The contract between the parties takes effect from the moment of agreement, objectified in the manner specified in item 3.2 or item 3.3.1.

5.2. The contract is concluded in Bulgarian.

5.3. The contract has effect:

a) For unregistered USERS – until the termination of the use of the Services under item 2.2.;

b) for registered USERS – for an indefinite period from the USER’s registration until the termination of the contract in accordance with the procedure provided for in these General Terms and Conditions.

VІ. CHANGES TO TERMS AND CONDITIONS

6.1. In view of the periodic addition and modification of the Services, their improvement and expansion, as well as in connection with possible legislative changes that reflect on them, the General Terms and Conditions may be changed unilaterally by “Spazio Bulgaria OOD”. This change can also be made in the event of a change in the type, nature or technology of the Services provided, in the termination of the provision of certain Services, as well as in the event of a change in economic conditions.

6.2. When making changes to the General Terms and Conditions, “Spazio Bulgaria OOD” brings them to the attention of USERS by publishing them on the Website https://spazio.bg. “Spazio Bulgaria OOD” provides USERS with a two-week period to familiarize themselves with the changes in the General Terms and Conditions, after which they come into effect.

6.3. These General Terms and Conditions, as well as future amendments to them, also apply to existing registered USERS as of the date of their entry into force. In the term under item 6.2. they have the opportunity to declare by sending a message to “Spazio Bulgaria OOD” that they reject the changes. In the event that a statement rejecting the changes is not received by “SPACIO BULGARIA OOD”, it is considered that the USER is bound by them. The declaration by a registered USER that he does not agree with the changes in the General Terms and Conditions will lead to the automatic termination of the contract between the USER and “SPAZIO BULGARIA OOD” for the use of the services provided through the Website https://spazio.bg, whereby “SPACIO BULGARIA OOD” has the right to immediately stop the corresponding USER’s access to his user profile, to terminate his registration and to delete from his servers all User Content located by him.

VІІ. USER RIGHTS AND OBLIGATIONS

7.1. The USER himself provides the client equipment (end devices for accessing the Internet and relevant software applications) and access to the Internet necessary for the use of the services provided by “SPACIO BULGARIA OOD”.

7.2. The USER has the right to access in online mode to the Services provided through the Website https://spazio.bg, subject to compliance with the conditions and requirements for access defined by “SPAZIO BULGARIA OOD”.

7.3. The USER undertakes, when using the services provided by “SPACIO BULGARIA OOD”, not to load, place on the server of “SPACIO BULGARIA OOD” and not to disclose in any way to third parties User content – information, data, text, communications, as well as any other materials or electronic references to materials:

а. contrary to Bulgarian legislation, applicable foreign laws, these General Terms and Conditions, Internet ethics, rules of morality and good manners;

b. containing violence (including animal violence), incitement to violence, humiliation of human dignity, threat to human life and bodily integrity;

c. with pornographic or openly sexual content;

d. containing clearly distinguishable bodies of victims of accidents and other serious incidents;

е. offensive to a religion or containing religious propaganda;

f . constituting a trade or business secret or other confidential information;

g. which are the subject of intellectual property rights of third parties, except with the consent of the right holder;

h. violating any property or non-property rights or legal interests of third parties;

i. propagating discrimination based on sex, race, educational qualification, age and religion or preaching fascist, racist or other undemocratic ideology;

j. harming the good name of another and calling for a violent change of the constitutionally established order, to commit a crime, to violence against the person or to incite racial, national, ethnic or religious enmity;

k. containing information inciting or facilitating terrorist activity;

l. containing information about other people’s passwords or access rights without the consent of their holder, as well as software for accessing such passwords or rights;

7.4. The USER undertakes to use the services provided by SPACIO BULGARIA OOD:

а. not to commit malicious acts within the meaning of these General Terms and Conditions;

b. to immediately notify “SPACIO BULGARIA OOD” of any case of committed or discovered violation when using the provided services;

c. not to impersonate another person;

d. not to use methods leading to the forced loading of content unwanted by Internet users (“pop-up”, “blind link” and the like).

7.5. The USER has the right at any time, at his own discretion, to terminate the use of the Services provided by “SPAZIO BULGARIA OOD” by deactivating their provision from his User Profile or any other website designated for the purpose or terminating his registration on the Website https://spazio. bg, accordingly suspended the use of the Services under item 2.2. From the moment of termination of registration, and for unregistered USERS – from the moment of suspension of the use of the services under item 2.2., the contract between the parties is considered automatically terminated, and “SPACIO BULGARIA OOD” suspends the corresponding USER’s access to his User Profile and has the right to suspend access to and delete from its servers all User Content located by it in accordance with item 14.2. of these General Terms and Conditions. Disabling the provision of certain Services does not lead to termination of the contract.

7.6. The USER may access and use any content published on the Website https://spazio.bg, including User Content, solely for personal use with non-commercial purposes subject to compliance with the requirements of these General Terms and Conditions.

7.7. The USER undertakes not to perform and not to attempt to gain unauthorized access to the services provided by https://spazio.bg by intercepting and using other people’s passwords or any other methods, not to circumvent, damage or in any other way not to disrupt the normal operation of technical or software applications on the Website https://spazio.bg, which prevent or limit access to foreign electronic mailboxes, administrative panels, computer systems and networks related to the services provided.

VIII. RIGHTS AND OBLIGATIONS OF “SPACIO BULGARIA OOD”

8.1. “SPACIO BULGARIA OOD” undertakes to take due care to provide the USER with an opportunity for normal use of the Services.

8.1.1. Delivery conditions are specified in a separate document uploaded to the website https://spazio.bg

8.1.2. If you find a discrepancy between your order and the delivered products in terms of quantity and quality, you have the right to file a complaint, according to the Consumer Protection Act. For this purpose, it is necessary to check your order upon receipt in the presence of our supplier. In the event that you have accepted the order and signed the accompanying protocol, you declare that you accept it without any objections. If your notification of a claim is made after you have accepted the order and signed the delivery note, SPACIO BULGARIA LTD is not obliged to follow the claims acceptance policy.

8.1.3. If you make a valid complaint, we will replace your product with a new one as soon as possible or refund the value of the faulty product.

8.1.4. In all cases of inaccurate fulfillment of your order, except for those related to a non-delivered item/product, your complaint will be recognized as valid only if you present the product with which you are dissatisfied in its full size to the supplier.a

8.1.5. Time guarantees do not apply to all orders. Each customer will be promptly informed of the delivery time while placing their order or subsequently.

8.1.6. This Policy for accepting and satisfying complaints does not apply in the event of force majeure, including the occurrence of reasons related to unfavorable weather conditions.

8.2. “SPACIO BULGARIA OOD” does not have the obligation and the objective possibility to control the way in which the USER uses the provided Services, and is not responsible for the USER’s goals and activities in connection with the use of the Services, as well as for the type and nature of the User Content. “SPACIO BULGARIA OOD” has no obligation to monitor the information stored on its servers or made available when providing the Services, nor to look for facts and circumstances indicating the performance of illegal activity by the USER through the use of the Services.

8.3. In accordance with the requirements of the current Bulgarian legislation, “SPAZIO BULGARIA OOD” stores information materials and resources located by the USER on a server at https://spazio.bg, and has the right to provide them to the competent state authorities in cases where this is necessary to preserve the rights, legal interests and security of “SPACIO BULGARIA OOD” or of third parties, as well as in cases where the same are required by the relevant state authorities in due order.

8.4. “SPAZIO BULGARIA OOD” has the right to place on any of the pages of the Website https://spazio.bg, including in the User Profiles, electronic references, advertising banners and other forms of advertising for goods and services offered by Spazio Bulgaria OOD or third parties , as well as electronic links and advertising banners pointing to websites outside the control of SPACIO BULGARIA OOD. “SPAZIO BULGARIA OOD” is not responsible for the content, accuracy and legality of similar Internet pages or resources and for services or resources that have become available to the USER when using the services of the Website https://spazio.bg

8.5. SPACIO BULGARIA OOD has the right to send commercial messages to USERS, in order to offer information and advertisements regarding its own goods and/or services offered by other commercial companies, to make inquiries on a variety of issues, to conduct surveys and others. By accepting these General Terms and Conditions, the USER agrees to receive commercial communications from SLADKARNTICI PCHELA.

8.6. “SPACIO BULGARIA OOD” has the right, but not the obligation, at its discretion and without issuing a warning, to stop access to and/or remove User Content when it contradicts the requirements provided for in these General Terms and Conditions.

8.7. “SPACIO BULGARIA OOD” has the right at its discretion and without warning to temporarily suspend or limit the USER’s access to the Services under item 2.3., as well as the access of other USERS to User Content placed by him, when, at the discretion of “SPACIO BULGARIA OOD” or according to information received from third parties, the USER uses the Services in violation of Bulgarian legislation, these General Terms and Conditions, good manners or other applicable norms.a

8.11. “SPAZIO BULGARIA OOD” reserves the right to temporarily or permanently suspend the provision of specific Services available through the Website https://spazio.bg, notifying the USER of this with a message on the relevant Internet pages or in his User Profile.

8.12 “SPACIO BULGARIA OOD” issues invoices with a 9% VAT rate.

IХ. INTELLECTUAL PROPERTY

9.1. By placing User Content in any form on the Website https://spazio.bg, the USER grants SPACIO BULGARIA Ltd. the non-exclusive right to use, record, store, distribute it publicly on the Internet, including to offer access to it to an unlimited number of persons in a manner that allows such access to be made from a place and at a time individually selected by each of them, without payment for it and without territorial restrictions (worldwide). The right under the previous paragraph is granted for the time during which the User Content is located on the server of SPACIO BULGARIA OOD, as well as for a reasonable period after its removal or deletion.

9.2. When using the Services, subject to these General Terms and Conditions, the USER has access to a variety of content and resources that are the subject of copyright or other intellectual property rights of “SPACIO BULGARIA OOD”, other USERS or the persons indicated accordingly. The USER has access to the content with a view to using it for personal needs in accordance with these General Terms and Conditions and has no right to use, record, store, reproduce, change, adapt or publicly distribute objects of intellectual property that have become available to him when using the Services , unless it concerns minor information intended for personal use, provided that the legitimate interests of the authors or other holders of intellectual property rights are not unreasonably damaged, in the event that the copying or reproduction is carried out for non-commercial purposes, as well as in the event that the relevant content has been provided by him or received the express consent of the respective rights holders. Regardless of the above, the USER has no right to remove the trademark signs and other intellectual property rights from his accessible materials, regardless of whether the holder of the relevant rights is SPACIO BULGARIA OOD or another USER.

9.3. Intellectual property rights on all objects of intellectual property – materials, databases and other resources located on the Website, other than the User Content located by the USERS of the Website https://spazio.bg, are subject to protection under the Copyright Act and its related rights and/or the Law on Trademarks and Geographical Indications belong to SPACIO BULGARIA OOD or to the correspondingly designated person who assigned the right of use to SPACIO BULGARIA LTD and cannot be used in violation of the current legislation.

9.4. In the event that the USER considers that his intellectual property rights have been violated by another user, he should notify “SPACIO BULGARIA OOD” in writing at the address specified in these General Terms and Conditions or by letter sent to the e-mail address, indicated for contact with Spazio Bulgaria OOD. The notification should contain a precise identification of the material that is claimed to be published in violation of intellectual property rights, an indication of the person or persons whose intellectual property rights have been infringed and the basis on which these persons became the bearers of the relevant rights, as well as address and phone number for contacting the USER. “SPACIO BULGARIA OOD” at its discretion undertakes the actions specified in item 11.1. of these General Terms and Conditions.

Х. RESPONSIBILITY. LIMITATION OF LIABILITY

10.1. “SPACIO BULGARIA OOD” takes care to provide the USER with the opportunity for normal use of the Services, but insofar as their provision is free of charge, it has no obligation and does not guarantee that they will satisfy the USER’s requirements, nor that they will be continuous, timely or secure. By accepting these General Terms and Conditions, the USER declares that the use of the provided Services will be entirely at his own risk and responsibility, and the parties agree that “SPACIO BULGARIA OOD” is not responsible for any damage caused to the USER when using the provided Services.

10.2. “SPACIO BULGARIA OOD” is not responsible for the availability and quality of goods and the content of services brought to the attention of the USER through the publication on the Website of electronic references, advertising banners and announcements for the sale of goods and the provision of services by third parties and/or by attaching them to the text of the commercial messages sent to him at the email address indicated by him during his registration or generated during his registration. To the extent that the actions of these third parties are not under the control of “SPACIO BULGARIA OOD”, it is not responsible for the illegal nature of the activities of the third parties or for the occurrence, guarantee, performance, amendment and termination of obligations and commitments in connection with the offered goods and services from the third parties, and is not responsible for damages suffered and lost benefits arising from these relations.

10.3. “SPACIO BULGARIA OOD” is not responsible for non-provision of services in the event of circumstances beyond its control – in cases of force majeure, random events, problems in the global Internet network and in the provision of services beyond the control of “SPACIO BULGARIA OOD”, problems, due to the USER’s equipment, as well as in the event of unauthorized access or intervention by third parties in the functioning of the information system or servers of “SPACIO BULGARIA OOD”.a

10.4. “SPACIO BULGARIA OOD” is not responsible for damages caused to the USER’s software, hardware or equipment, or for loss of data resulting from materials or resources searched, loaded or used in any way through the Services provided.

10.5. “SPACIO BULGARIA OOD” is not responsible towards the USER and third parties, for damages suffered and lost benefits, which occurred as a result of termination, suspension, change or limitation of the provision of any of the Services provided for use of the Services, deletion, return, non-receipt , the modification, loss, unreliability, inaccuracy or incompleteness of articles, messages, materials or information used, recorded or made available through the website https://spazio.bg.

10.6. The parties accept that “SPACIO BULGARIA OOD” is not responsible for the non-provision of the Services or their provision with degraded quality as a result of tests carried out by “SPACIO BULGARIA OOD” for the purpose of checking equipment, connections, networks and others, as well as tests , aimed at improving or optimizing the Services provided.

10.7. By accepting the present General Terms and Conditions, the USER declares that he is aware of the possibility of possible interruptions and other types of difficulties when establishing the Internet connection to the Website https://spazio.bg, which may arise regardless of the care taken by “SPAZIO BULGARIA OOD” . The USER declares that he will not claim any compensation from “SPACIO BULGARIA OOD” for lost profits, suffered damages or inconveniences, as a result of the occurrence of the above-mentioned interruptions or difficulties in the Internet connection, including in relation to the capacity of this connection .

10.8. “SPACIO BULGARIA OOD” is not responsible and does not owe compensation to a person whose personal data was used by another person for the use of the Services provided by DZZD “DELIVERI SLADKARNITSI PCHELA”, whether or not he gave his consent to this.

ХІ. RIGHTS OF “SPACIO BULGARIA OOD” IN CASE OF FAILURE TO FULFILL USER OBLIGATIONS

11.1. “SPACIO BULGARIA OOD” has the right to suspend, limit or change the Services provided to the USER, as well as to refer the competent state authorities, if the USER’s behavior, at the discretion of “SPACIO BULGARIA OOD”, violates the provisions of the current Bulgarian legislation, the present General conditions or the rights and legal interests of third parties, as well as at any time and without prior warning to stop access to any content located on the Website https://spazio.bg by the USER, about which it has judged or received information from third parties, that it contradicts the current Bulgarian legislation, the present General Terms and Conditions or their own or others’ rights and legal interests, including intellectual property rights, until the resolution of such a dispute by an act of a competent state authority.

11.2. Upon receipt of an order from competent government authorities regarding User Content, SPACIO BULGARIA OOD has the right, without prior warning, to stop access to such User Content or to take other actions, according to the received order.

11.3. “SPATIO BULGARIA OOD” has the right, without notice, to deactivate the password for access to the USER’s user profile in the event that, at the discretion of “Spazio Bulgaria OOD”, the USER violates provisions of the current Bulgarian legislation, these General Terms and Conditions or the rights and legitimate interests of third parties persons. In these cases, “Spazio Bulgaria OOD” has the right to terminate the USER’s registration, to stop providing the USER with the Services under item 2.3. and delete from its servers all User Content hosted by it. The contract with the USER is considered automatically terminated from the date of termination of his registration.

11.4. When it receives information that gives sufficient grounds to assume that the behavior of the USER when using the Services of the Website https://spazio.bg by the USER could constitute a crime or an administrative violation, “SPAZIO BULGARIA OOD” has the right at its discretion to refer to the competent state authorities, providing them with the necessary assistance and all the necessary information and materials requested in the proper manner, which, at the discretion of the relevant authority, would help to identify the perpetrator and prove the committed crime or administrative violation.

11.5. In the above cases, “SPACIO BULGARIA OOD” is not responsible for damages suffered and lost benefits by the USER or third parties, which occurred as a result of the suspension, change or limitation of the Services, termination of the contract or provision of information or execution of orders of the competent state authorities.

ХІІ. INDEMNIFICATION

12.1. The USER is obliged to indemnify “Spazio Bulgaria OOD” and all third parties for all damages and lost benefits suffered by them, including for paid pecuniary sanctions, attorney’s fees and other costs, as a result of claims made by and/or compensation paid to third parties in in connection with materials that the USER has made available to third parties or has made available through the use of materials provided by SPACIO BULGARIA OOD. Services in violation of Bulgarian legislation, applicable foreign laws, these General Terms and Conditions or good morals, as well as in connection with other violations of his obligations under these General Terms and Conditions.

12.2. Apart from the above, the USER undertakes to indemnify SPACIO BULGARIA OOD for all damages caused as a result of the use of the provided Services by third parties to whom the latter has provided their password in violation of these General Terms and Conditions.

12.3. Parents exercising parental rights, guardians or custodians of a minor are responsible for all damages caused by the same to “SPACIO BULGARIA OOD” and to third parties during the registration and use of the Services – subject to these General Terms and Conditions, as well as for all damages due to the indication of incorrect data or untruthfulness of the declaration under item 3.3.2, last sentence.

12.4. The obligations of the persons under this item 12 continue to apply even after the termination of the contract with the USER.

ХІІI. PROTECTION OF PERSONAL DATA

The personal information protection policy is published in a separate document on the website https://spazio.bg

ХІV. TERMINATION AND CANCELLATION OF AGREEMENT

14.1. Apart from the cases provided for in these General Terms and Conditions, the contract between the parties is also terminated upon the occurrence of any of the following circumstances:

a/ suspension of the activity of “SPAZIO BULGARIA OOD” or termination of maintenance of the website https://spazio.bg;

b/ mutual consent of the parties for the termination;

cb/ mutual consent of the parties for the termination;

14.2. In the event of termination of the contract between the parties for any reason, “SPACIO BULGARIA OOD” has the right to immediately stop the corresponding USER’s access to his user profile, terminate his registration and delete from his servers all User Content located by him , in compliance with the requirements of the applicable legislation. In the event of termination of the contract, “SPACIO BULGARIA OOD” is not responsible for damages suffered and lost benefits by the USER or third parties, which occurred due to the suspension of the USER’s access to his user profile, the termination of his registration, the deletion of the USER’s User Data content from the servers of “SPACIO BULGARIA OOD”, as well as as a result of the provision of information or execution of the orders of the competent state authorities.

ХV. OTHER TERMS

15.1. The written or electronic statements and messages provided for in the contract and these General Terms and Conditions are considered to be validly made if they are made in the form of a letter with return receipt, facsimile message, e-mail, pressing a virtual button on the Website https://spazio.bg and the like, as long as the statement is technically recorded in a way that makes it possible to reproduce it.

15.2. By accepting these General Terms and Conditions and concluding a contract with each other, the parties express their agreement to consider the electronic statements made between them as received upon their entry into the information system indicated by the addressee, without the need for explicit confirmation. When “SPACIO BULGARIA OOD” does not address the statement, its receipt in the POP3 servers of “SPACIO BULGARIA OOD” is considered to be the receipt of the statement in the information system specified by the addressee. When the USER is the addressee of the statement, the receipt of the statement in the information system specified by the addressee shall be deemed to be its receipt in the electronic mailbox specified during his registration, located on a server within the relevant domain addressing the box.

In the event that the USER has indicated an invalid e-mail address, the statement will be considered received only when it is sent by SPACIO BULGARIA OOD, even if it has not been received.

15.3. The parties agree that in the event that any of the clauses under these General Terms and Conditions is found to be invalid, this will not invalidate the contract, other clauses or its parts. The invalid clause will be superseded by the mandatory rules of law or established practice.

15.4. The website https://spazio.bg is maintained by “SPAZIO BULGARIA OOD” using technical equipment located on the territory of the Republic of Bulgaria. “SPACIO BULGARIA OOD” does not guarantee and is not responsible for the accessibility and proper provision of the Services of the Website http://pckakao.bg hela.bg outside the territory of the Republic of Bulgaria, as well as in particular the settlements where delivery is not carried out may only unpaid services are used. In the event that the USER uses the Services, subject to these General Terms and Conditions, outside the territory of the Republic of Bulgaria, the USER is solely responsible for compliance with the applicable legislation in accordance with the place of use of the Services.

15.5. The provisions of the current legislation of the Republic of Bulgaria apply to all issues not settled by this contract.

15.6. All disputes between the parties shall be resolved in a spirit of understanding and goodwill. In the event that no agreement is reached, all unresolved disputes arising out of or relating to the contract between the parties, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, and disputes to fill gaps in the contract or its adaptation to new circumstances, will be resolved by the competent court under current Bulgarian legislation.

In the event that a customer wishes to cancel an order, this can be done within 60 minutes of its acceptance, and the cancellation can be satisfied by calling 0879370263.

XVI. PAYMENT METHODS

16.1. When the User returns goods with the right to a refund of the amount paid for any reason, the price subject to the refund is reduced by the value of the discount received applied to the goods, and only the amount actually paid is subject to a refund.

16.2. In case of refusal of purchase, the amount is refunded to the same card from which the payment was made within 2-3 working days.

16.3. The user can pay the price of the ordered goods using one of the options listed on the website. On the Site, payment is possible through the following methods:

  • payment upon delivery with our courier
  • Bank transfer
  • by credit or debit card

16.4. If the User chooses the payment on delivery option with our courier, he must pay the price of the ordered items together with the courier delivery charge, if such a rate is charged, on receipt of the goods.

16.5. If the User selects a payment method involving a third party payment service provider, the User may be bound by the terms and conditions and/or fees of such third party.

16.6. The Merchant is not responsible if a payment method involving a third-party payment service provider is unavailable or otherwise inoperative for reasons beyond the Merchant’s fault.

All prices on the site are announced in Bulgarian leva with VAT and apply only to orders from the online store of SLADKARNITSI PCHELA. Spazio Bulgaria Ltd. reserves the right to change the price policy.

The images on the site are illustrative.

These General Terms and Conditions have been accepted by “SPACIO BULGARIA OOD” and come into force on 30.07.2023.